REFUNDS

All sales are final unless your item is received damaged. If so please email us at realdealwithcamille@gmail.com. We unfortunately cannot be responsible for lost or stolen packages. Please contact USPS with your tracking number if you have any issues.

PAYMENTS

We currently accept most credit cards through our store (including Visa, Mastercard, American Express, Discover) and Apple Pay

SHIPPING POLICY

We ship internationally through the USPS via weight and flat rate depending on package.

PALETTES

Unless specified otherwise, multiple watercolor pans (full and half) will be shipped in their own tin containers (small, medium, or large). If you have your own palette or just ordered one, I will wrap them up individually for you if specified. If you have any preferences feel free to email us at realdealwithcamille@gmail.com about your order and would be happy to customize it for you.